Common World inc.

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Common World and FirstClass®

FirstClass® is a communication and information suite of tools now owned by Open Text Inc. For over two decades it has been our favorite group communication solution. We had an unwavering love of the product, and it breaks our heart to let it go.

In the early 1990s, we introduced the term 'email' to schools and organizations across the upper mid-west. We were proud to support over 180 schools and organizations running FirstClass servers across the mid-west, and a few dotted across the US. For almost a decade, sales of FirstClass was by far our most profitable aspect to Common World Inc. with services and hosting FirstClass servers a close second. However, as with most older technology, new solutions arise, and that competition inevitably becomes more popular.

That new technology was 'free email' services like Google Gmail and Apples Server. These were both free and had some collaborative aspects that could replace the features of FirstClass. Common World Inc. felt that FirstClass was by far a better product than any other competitor. However, it was not free. As the years passed, fewer organizations stayed with FirstClass, and the product saw a slower development cycle.

Writing this is heartbreaking, but we have to let FirstClass go. As of June 2017, Common World Inc. will no longer be selling or supporting FirstClass. Starting July 2017, our service contracts will not support FirstClass Servers or any FirstClass Solution. We will be honoring all current contracts and will always be there for our legacy RA Customers who decide to stay with FirstClass. We will be there for any questions or needs. We will be pushing new communication software and solutions for our clients and customers that best fit their needs. We have already started writing plans and roadmaps for our current RA Customers that will replace FirstClass with other software and services. We also have been developing custom communication and productivity solutions for clients and will be collaborating with larger a development firm building hosted communication and collaboration/productivity services that we feel best serves our clients needs.

We deeply care about the relationships we formed with our clients. We know that change sucks, but together we will find better solutions that will benefit your organization in the long run.

If you have any questions, please feel free to contact us.

Common World inc.





Last updated Sat, Jun 3, 2017 8:08 AM    


FirstClass is a registered trademark of Open Text inc. All other trademarks are the property of their respective owners.
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