Common World inc.

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FirstClass Anytime, Anywhere Access


Important Notice:
As of June 2017, Common World Inc. will no longer be selling or supporting FirstClass. Starting July 2017, our service contracts will not support FirstClass Servers or any FirstClass Solution. We will be pushing new communication software and solutions for our clients and customers that best fit their needs. We have already started writing plans and roadmaps for our current RA Customers that will replace FirstClass with other software and services.


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Below information is legacy web content (pre June 2017)
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FirstClass Anytime, Anywhere Access
The Web, PDAs, Voice - it's your choice.

When FirstClass was first designed back in 1989, it took the revolutionary approach of having all user data stored centrally in the FirstClass server. This key architectural decision was based on a vision that the separation between where a user's data was stored and how a user accessed their data would be fundamental to future accessibility enhancements to the product.

Fast forward to the present and we see how prescient that key architectural step was. Over the years, FirstClass has added many rich new ways of accessing information in a FirstClass system that are very easy to add on to an existing FirstClass system. This enables FirstClass users to access their FirstClass data from virtually anywhere they have access to a communication device:

Personal Computer with a High-speed Network Connection
In this case, the optimum access method is the FirstClass Client. It provides the best user interface and the fastest overall performance. The FirstClass Client is freely downloadable, small in size, and easy to install. This makes it very convenient for users to install at work, at home, at friend's and relative's homes - virtually anywhere.

Personal Computer with a Low-speed Network Connection
From time to time a user may only have a low-speed network connection. They may need to use a dial-up network connection, or perhaps they are using a wireless data network such as GPRS or GSM. †In either case, the optimum access method is still the FirstClass Client. It has been carefully designed over the years to work effectively over low speed network connections. Users are amazed at the performance they receive, especially compared to other vendors' solutions.

Personal Computer with No Network Connection
FirstClass provides a free package called FirstClass Personal which can be installed by a user on their PC. FirstClass Personal interacts with the main FirstClass server to keep a synchronized copy of almost all data within a user's FirstClass account. With the recent updates to FirstClass Personal, you can now read and create contacts, calendar events, messages, and more in an offline environment, and have these seamlessly synchronized with your main FirstClass account the next time you connect online.

Internet Cafes, Web Kiosks and Other Transient Access Points
Sometimes a FirstClass user finds themsleves in a situation where they have access to a PC with a web browser, but for whatever reason, they can't install the FirstClass Client. In these cases, any modern web browser (Internet Explorer, Firefox, Safari, etc.) can be used to access FirstClass via the Enhanced Web Interface. The Enhanced Web Interface uses a variety of web technologies (likes AJAX) to provide a user experience that is as close as possible to running the FirstClass Client. This makes it simple for users to switch from one to the other and back again.

Mobile Handheld Devices
FirstClass supports mobile handhelds through a "Sync and Surf" approach. On the "Surf" side, many modern mobile devices (Blackberry, Palm/Treo, Windows Mobile, iPhone, Symbian, etc.) have built-in web browsers that can be used to access virtually any website. Unfortunately, if the website in question hasn't been optimized, the results are often poor. With the Mobile Web Interface FirstClass provides a powerful and efficient user experience that enables users to get at virtually all their FirstClass content from their favorite mobile device. On the "Sync" side, FirstClass supports the IMAP, SyncML, and ActiveSync Internet standards for mail access and calendar/contact access respectively. These standards can be used to get email, calendar events and contacts to and from a wide range of mobile devices including Blackberry, Palm/Treo, Windows Mobile, PocketPC, Symbian and a wide range of mobile phones.

More informaion on iPhone Connectivity --> iPhone/iPod Mobile Client

Telephones
Sometimes the only communication device accessible to a user is a telephone. No problem; with FirstClass Unified Communications, a user can log in to FirstClass over the phone. Using this approach, a user can listen and respond to email (through a text-to-speech reader), listen to voice mail, print faxes, access their calendar, access their contacts, and even make phone calls using phone numbers stored in their contacts database.


Last updated Sat, Jun 3, 2017 8:24 AM    


FirstClass is a registered trademark of Open Text inc. All other trademarks are the property of their respective owners.
Currently this website is being updated and will be pushed over to the new FirstClass 12 Web Services. For the next couple months our new websites will be under development as we run real world tests of the new FirstClass API. We do apologize for anything that does not line up.