Common World inc.

© 1997-2013 Common World inc. Contact Me
FirstClass Archive Services


Important Notice:
As of June 2017, Common World Inc. will no longer be selling or supporting FirstClass. Starting July 2017, our service contracts will not support FirstClass Servers or any FirstClass Solution. We will be pushing new communication software and solutions for our clients and customers that best fit their needs. We have already started writing plans and roadmaps for our current RA Customers that will replace FirstClass with other software and services.


---------- ---------- ----------
Below information is legacy web content (pre June 2017)
---------- ---------- ----------



121209_20157_0.png

As regulatory and institutional authorities come to terms with the importance of electronic messaging in the modern organization, it is becoming increasingly critical to provide reliable, long-term storage of historical messages. FirstClass Archiving Services provides comprehensive archiving, retention and searching capabilities for all FirstClass messages. The Archive Server is only accessible to the site's 'Librarian', requiring a special user ID and password. Messages in the Archive Server will be automatically retained for the period of time specified by the Administrator, based on the class of the user, and may not be deleted during that time. When the retention period has been reached, messages will be automatically deleted.

FirstClass addresses regulatory compliance requirements by providing comprehensive archiving, retention and searching capabilities for all FirstClass messages.




Has your state mandated an email retention policy yet?

If not, it is just a matter of time. On December 1, 2006 the Supreme Court ruled that every school district has a new obligation to ensure that it preserves and manages its electronically stored information (ESI).

As a result, individual states are now starting to roll out their own email retention guidelines and school districts need to develop an archiving policy that is compliant. In the case of litigation, failure to produce emails upon request can result in costly fines for your district.

If your district has to go through e-discovery, here are some of the items you may have to produce:


>
emails
>
voice mail
>
fax mail
>
instant messages
>
calendars

FirstClass has the archiving solution you need!

Deploying an effective archiving strategy does not have to be a daunting task for FirstClass users. FirstClass Archive Services is fully integrated with the FirstClass Collaboration Suite and will enable your school district to:


>
Archive every message sent or received
>
Easily and quickly search the message archive
>
Restore archived mail in seconds
>
Set retention periods by group
>
Reduce costs for storage



Related Links

High Court: Don't delete that eMail
New rules make eMail subject to legal review http://www.eschoolnews.com/news/showStory.cfm?ArticleID=6748

Ruling: Schools must archive eMail
New rules make eMail, instant messages subject to legal review http://www.eschoolnews.com/news/showStory.cfm?ArticleID=6734


Amendments Approved by the Supreme Court - Submitted to Congress (April 2006) - (Effective December 1, 2006)
see --> Proposed Amendments to the Federal Rules of Civil Procedurehttp://www.uscourts.gov/rules/congress0406.html
As always we appreciate your business and that you will purchase the FirstClass Archive Server through Common World, an OpenText Channel Partner.

Common World inc.
608-875-5040






FirstClass Archiving Services highlights

FirstClass Archiving Services is a new services module available in FirstClass 9.0 that provides comprehensive archiving, retention and searching capabilities for FirstClass messages. Some of the key features and benefits of FirstClass Archiving Services include:

Set Up FirstClass Archiving with a Few Clicks
FirstClass Archiving Services can be easily set up with a few simple steps. When enabling archiving for different groups on the core FirstClass Server, FirstClass Archiving Services will automatically create and configure active archives for each user รณ with no additional work required.

Archive Every Message Sent or Received
FirstClass Archiving Services has been designed to archive the entire message, including the complete envelope information (To, Cc, and Bcc information), all attachments, and the Internet message header. Once archiving is set up for a user, every single message sent or received by that user will be automatically copied to the FirstClass Archive Server.

Easily and Quickly Search the Message Archive
Different groups of users require different email retention policies. FirstClass simplifies this process by enabling administrators to specify the retention period directly within the group administration form.

Restore Archived Mail in Seconds
A simple drag and drop is all that is required to route messages from the Archive Server back to the FirstClass Core Server, enabling administrators to restore one message, or hundreds of messages, in just seconds.

Set Retention Periods by Group
As retention requirements vary based on the type of user, FirstClass enables administrators to easily specify the message retention period on a per-group basis. Reduce Costs for Storage- The FirstClass Archive Server is based on the proven FirstClass Single Copy Network Store resulting in remarkably small disk space requirements for archived messages.

FirstClass 9: Archiving & Compliance

As regulatory and institutional authorities come to terms with the importance of electronic messaging in the modern organization, it is becoming increasingly critical to provide reliable long term storage of historical messages. FirstClass 9 addresses these issues with the introduction of FirstClass Archiving Services, a completely integrated archiving system for FirstClass.

FirstClass Archiving Services will perform a number of very important functions which will enable FirstClass to address the growing need that many customers have to meet legal and policy-based compliance requirements. By providing for policy-driven automatic archiving at the server, it completely removes any chance of users forgetting to archive critical messages. Plus, the actual retention period for archived messages may be specified on a per-group basis. And since it's based on the proven FirstClass Single Copy Message Architecture, messages sent to multiple recipients take up no extra space in the Archive.

How does Archiving Services work?

The new FirstClass Archiving Services module provides a comprehensive archiving, retention and searching capability for FirstClass messages. The Archiving Services module simply connects to the FirstClass Core Server using a network connection, in the same manner as other FirstClass Service Modules. FirstClass 9 includes a new Extended Content Processing (XCP) architecture which allows messages to be automatically routed to external service modules for processing.

The FirstClass Core Server provides all configuration data required for Archiving Services. On a per-group basis, Administrators can specify archiving policies (on or off) as well as the desired retention period for members of the group. When mail is sent or received by a member of the group, the FirstClass Core Server will then automatically direct an exact copy of the message, including all attachments, to the Archive Server.

In addition to email messages, FirstClass 9 will also include the ability to enforce transcripting of all Instant Messaging sessions, and those transcripts will be stored in Archiving Services if the initiator of the IM session has archiving turned on. This will further enhance FirstClass as a platform for safe social networking.

FirstClass Archiving Services provides a read-only environment for accessing archived messages. The Archive Server will hold all messages from and to each user in segregated storage, and will also provide the ability to search across multiple user storage areas (e.g. finding all email from any user with a particular string or attachment name). The Archive Server will automatically create new storage areas for each user for whom archiving is enabled.

The Archive Server will be accessible only to the Librarian, using a special user ID and password. Messages in the Archive Server will be automatically retained for the period of time specified by the Administrator, based on the class of the user, and may not be deleted during that period. When the retention period has been reached, messages will be automatically deleted from the Archive Server.

For large and complex sites, FirstClass Archive Servers may be clustered, with messages from particular groups being automatically directed to the appropriate Archive Server. When FirstClass Archive Services initially connects to the Core Server, it will enter a special Rebuild Mode, which will allow the Archive Server to build an archive of existing messages.

Also, it is expected that Archiving Services will include a restore facility that will enable Librarians to log into the Archive Server, search for messages, and quickly and easily transfer those messages back to their FirstClass Core Server. It is expected that future version of the Archive Server will extend this functionality to individuals, thereby enabling a complete self-serve restore system. At all times the Archive Server will remain in a read-only mode to discourage tampering with archived data.

FirstClass Archiving Services will be licensed separately on a per user basis. Customers can license all users on their system, or just a subset of users. A FirstClass Archiving Services user license is only required for FirstClass users for whom archiving is currently configured. This means that a FirstClass Archiving Services user license is NOT required for users who still have data in the archive but who no longer have accounts on the main FirstClass system.

Harware requirements:

New requirements have been released on the Archiving Server:
I have been informed that the Archiving Server for Mac OSX will now require an Intel Processor - only intel macs can be Archive Servers. The Archive Server software will not run on a PPC G4 or G5 machine. It will also run on any Windows based server. As there is such a low task load for the Archive Server one low cost suggestion would be an intel Mac Mini with a FireWire drive. This would be enough to run the Archive Server well. As years pass drive space will be the largest requirement and will differ for each site. Contact us for more information on this and an evaluation of what your needs will be.

Windows 2000/2003/2008
Microsoft Windows Server or better recommended
128 MB available RAM, plus 100 k/concurrent session
200 MB available disk space, plus additional storage for mail and user data
Intel Pentium 3 Class CPU or better (Intel Pentium 4 recommended), or equivalent AMD CPU (dual core recommended)

Mac OS X
Mac OS (Intel) 10.4.9 or 10.5.4
Mac OS 10.4.10 & 10.4.11 - NOT supported at all
128 MB available RAM, plus 100 k/concurrent session
200 MB free disk space, plus additional storage for mail and user data
G5 / Intel or better

Linux
any Linux distribution with a 2.6 based kernel, or a 2.4 kernel with NTPL threads support.
128 MB available RAM, plus 100 k/concurrent session
100 MB available disk space, plus additional storage for mail and user data
Intel Pentium 4 Class CPU, or equivalent AMD CPU


Informaion Downoads:
For any questions please contact usom


Last updated Sat, Jun 3, 2017 8:19 AM    


FirstClass is a registered trademark of Open Text inc. All other trademarks are the property of their respective owners.
Currently this website is being updated and will be pushed over to the new FirstClass 12 Web Services. For the next couple months our new websites will be under development as we run real world tests of the new FirstClass API. We do apologize for anything that does not line up.